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Bridging Realities through Conversations




Welcome to Blinc Voice, the next generation of AI-powered customer support. With Blinc Voice, you can ensure that your customers receive prompt and personalized assistance whenever they contact your company without the need for human intervention.

Transforming Customer Engagement with Voice Solutions

By optimizing resources, you can unleash your brand's true potential.

Features

Intelligent Routing

Blinc Voice uses data from your CRM system to route customers to the most appropriate agent or department, based on their query and history with your company.

Voice Recognition

Our advanced voice recognition technology can identify and authenticate customers based on their unique voiceprint, making it easy for them to access their account information or get help with their specific issues.

Seamless Integration

Blinc Voice integrates seamlessly with your existing systems and processes, including your CRM, helpdesk, and telephony systems. This means you can start using Blinc Voice without disrupting your existing operations.

Reduced wait times

With Blinc Voice, customers can get assistance immediately without having to wait on hold for a human agent. This can help reduce frustration and improve the overall customer experience.

Our platform provides immediate, automated responses, eliminating the need for waiting on hold.

With round-the-clock service, customers can get help anytime, further reducing wait times.

Increased Efficiency

In the fast-paced world of customer service, efficiency is paramount. Blinc Voice understands this and offers a powerful automated customer support system to optimize your operations. By handling routine queries and problems, our solution considerably reduces the workload on your human agents. This way, your team can move away from monotonous tasks, saving precious time and energy that could be better utilized elsewhere.

Not only does this automation free up your agents, but it also enables them to focus on more complex tasks that require human intervention and nuanced understanding. As they handle higher-order problem-solving, they contribute to a higher level of customer service. Additionally, their improved focus can lead to innovative solutions, further enhancing overall efficiency and productivity. Thus, with Blinc Voice, you gain a highly efficient customer support system that fuels growth and drives success.

Cost Savings

By automating routine customer support tasks with BlincVoice, you can reduce the need for human agents and save on labour costs. This can help improve your bottom line and increase profitability

Consistency

With TrustBox Voice, you can ensure that every customer interaction is handled in a consistent and professional manner. This can help build trust and loyalty with your customers while also ensuring that all queries are handled appropriately. 

Scalability

Blinc Voice is designed to scale with your business, so you can easily handle increased volumes or expand your customer support operations. This can help you stay agile and responsive to changing customer needs. 

The Complete Solutions

Customize according to your business needs
Intuitive Dashboard

Experience streamlined operations with Blinc Voice's intuitive dashboard, designed for efficiency and ease-of-use.

Effortless Integration

Easily merge Blinc Voice with your existing systems for a smooth, unified workflow.

Engagement Analysis

Integrate Blinc Voice effortlessly and analyze engagement for strategic, data-informed decision making.

Automate data collection

Harness Blinc Voice's capabilities to automate data collection, saving time and resources.

Enjoy error-free, consistent data capture, driving more accurate insights.

Utilize these insights to inform strategic decisions and optimize operations.

Questions? Lets talk

Head Office

Unit no. 903, 9th floor,
EFC, C-Wings, North Block.
Empire Tower, Reliable Cloud City,
Thane Belapur Road, Airoli,
Navi Mumbai - 400708

Contact Us
  • Email - hi@blinc360.com
  • Mobile - +91-9825217229